Each tool is a typed function your agent can call. Each trigger fires an agent run when something changes upstream.
Add internal comment to conversation
Tool to add a comment (internal note) to a contact's conversation. Use after verifying the contact identifier.
TOOL
Create Contact
Creates a new contact in the respond.io workspace with the specified details. The contact is identified by email, phone number, or contact ID. Supports adding profile information, language preferences, and custom fields that have been pre-configured in the workspace.
TOOL
Create Space Tag
Creates a new tag in the Respond.io workspace for organizing and categorizing contacts and conversations. Tags help with segmentation, filtering, and workflow automation. Each tag must have a unique name within the workspace.
TOOL
Get Message
Tool to retrieve a specific message. Use when you need the details of a message sent to or received from a contact.
TOOL
List channels
Tool to retrieve a list of channels connected to the workspace. Use when you need to enumerate all messaging channels with pagination support.
TOOL
List users
Tool to retrieve a list of users in the workspace. Use when you need to fetch all workspace users for auditing or assignment.
TOOL
Update Space Tag
Updates an existing workspace tag by its current name. You can modify the tag's name, description, or emoji. Note: Color codes are not currently supported by the API and will be rejected if provided. At least one field besides currentName must be provided to update.
