Re:amaze.

Re:amaze is a multi-channel customer support platform offering live chat, email, social messaging, and automated workflows.

Supported tools and triggers

Each tool is a typed function your agent can call. Each trigger fires an agent run when something changes upstream.

Get report tags

Tool to retrieve a list of tags used in reports. Use when analyzing tag usage metrics across conversations.

TOOL

Get Response Templates

Tool to retrieve response templates for the brand. Use when you need canned responses to streamline replies.

TOOL