Gorgias.

Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication

Supported tools and triggers

Each tool is a typed function your agent can call. Each trigger fires an agent run when something changes upstream.

Add Ticket Tags

Adds tags to a ticket in Gorgias.

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Create Account Setting

Creates a new account setting in Gorgias.

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Create Customer

Creates a new customer in Gorgias.

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Create Team

Creates a new team in Gorgias.

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Create Ticket

Creates a new ticket in Gorgias.

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Delete Customer

Deletes a specific customer from Gorgias.

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Delete Customer Field Value

Deletes a specific field value for a customer in Gorgias.

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Delete Customers

Deletes multiple customers from Gorgias.

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Delete Team

Deletes a specific team from Gorgias.

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Delete Ticket

Deletes a specific ticket from Gorgias.

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Delete Ticket Field Value

Deletes a specific field value for a ticket in Gorgias.

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Get Account

Retrieves your Gorgias account information.

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Get Customer

Retrieves a specific customer from Gorgias.

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Get Event

Retrieves a specific event from Gorgias.

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Get Team

Retrieves a specific team from Gorgias.

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Get Ticket

Retrieves a specific ticket from Gorgias.

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List Account Settings

Lists all account settings in Gorgias.

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List Customer Field Values

Lists all field values for a customer in Gorgias.

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List Customers

Lists customers in Gorgias with various filtering options.

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List Events

Lists events in Gorgias with various filtering options.

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List Teams

Lists teams in Gorgias.

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List Ticket Field Values

Lists all field values for a ticket in Gorgias.

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List Ticket Tags

Lists all tags for a ticket in Gorgias.

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List Tickets

Lists tickets in Gorgias with various filtering options.

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Merge Customers

Merges two customers in Gorgias, combining their data and history.

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Remove Ticket Tags

Removes tags from a ticket in Gorgias.

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Set Customer Data

Sets the complete data object for a customer in Gorgias.

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Set Ticket Tags

Sets the complete list of tags for a ticket in Gorgias.

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Update Account Setting

Updates an existing account setting in Gorgias.

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Update Customer

Updates an existing customer in Gorgias.

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Update Team

Updates an existing team in Gorgias.

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Update Ticket

Updates an existing ticket in Gorgias.

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Integrations›Gorgias